Avaya Enhances Its IP Telephony Portfolio
ORLANDO, Fla. - Avaya enhanced its Internet Protocol (IP) telephony portfolio, with the next generation of its IP telephony platform and availability of its line of Avaya one-X Deskphones.
Avaya Communication Manager 4.0 provides enterprise customers with the ability to build larger communication networks and delivers business continuity capabilities. Communication Manager 4.0 provides the core IP foundation on which Avaya's Intelligent Communication capabilities are delivered.
Daytona Beach, Florida-based International Speedway Corporation plans to integrate Communication Manager 4.0 software into its existing network to support its headquarters campus and a new retail complex being planned in front of the track. Whether they're involved with pre-race hospitality events or other race activities, they can be reached by calling a number. "This goes well beyond extension-to-cellular. The system will be able to ring multiple phones or devices simultaneously for maximum desktop integration," said Tom Canello, call center director, International Speedway Corporation.
New Dial Plan Transparency features ensure users keep all their dialing capabilities until WAN connectivity is restored, and call details records are maintained.
Avaya Communication Manager 4.0's dial plan expansion feature has a 50 percent increase in trunking capacity and additional media services capacity.
Avaya also introduces the Avaya G860 Media Gateway, a gateway providing a DS3 interface to support call volumes. In addition, G860 supports standards-based Session Initiation Protocol (SIP) connectivity to Communication Manager.
Avaya Communication Manager 4.0 has improved Enterprise Mobility User capabilities, a user can log into a phone at a remote location and then make and receive calls as if at their primary phone. At the same time, users worldwide can map their business calls to their mobile phone with the Avaya Extension to Cellular feature.
Avaya Communication Manager 4.0 software is also the backbone for the Avaya IG550 Integrated Gateway, an IP voice gateway that integrates into Juniper Networks' J4350 and J6350 J-series routers to deliver communications applications to branch offices. The integrated solution provides embedded local survivability functionality for branch offices.
The Avaya one-X Deskphone family is comprised of the 9600 Series of Avaya phones designed for a variety of user profiles. Three models now generally available are:
- 9640 IP Telephone for sales people, relationship managers, attorneys, and others who use the telephone as an essential tool. The 9640 is now available with a color screen.
- 9650 IP Telephone for executive assistants or building receptionists who manage calls for themselves and others.
- 9610 IP Telephone for lobbies and other common areas.
The phones will have new standards-based SIP firmware, providing an open, standards-based platform for greater interoperability and investment protection.
Each phone display can be personalized with "skins," background images and company logos, and any jpeg file can be used as a screensaver. Five standard colors as well as custom faceplates are now available for all 9600 Series models as well.
Avaya Communication Manager 4.0 software and the Avaya IG550 Media Gateway are scheduled for general availability worldwide in March. The Avaya G860 Media Gateway is planned for availability in Q3 2007 in North America. SIP for Avaya one-X IP Deskphones is expected to be widely available in May 2007.