Aspect Software Appoints Digital China as First Tier One Channel Partner in China

CHINA — Aspect Software, Inc. appointed Digital China, an information technology services company in the People's Republic of China, as its first Tier One channel partner in China.

Digital China's new channel partner status will enable it to distribute Aspect contact center technologies, including Aspect eWorkforce Management, Aspect Spectrum ACD, and Aspect EnsemblePro, in China, Hong Kong, and Macau. The company will also be able to facilitate product installations and systems training.

Aspect Software and its channel partners help companies deliver customer services, handle collections, and generate revenue from their sales and telemarketing campaigns. Its tiered channel partner program helps it to evaluate and rate its channel partners based on their capabilities and expertise.