Airport in Asia Selects InfoTalk RSVP
SINGAPORE and HONG KONG, - InfoTalk Corporation, a provider of multi-lingual conversational speech understanding technology, announced that Civil Aviation Authority of Singapore (CAAS) has adopted InfoTalk RSVP, for its Telephone Flight Inquiry Service (TELEFIQS).
With this voice-enabled flight information hotline, travelers in Singapore will be able to obtain detailed flight information by speaking into a phone. They can retrieve flight information without going through a long list of touch-tone options.
Nominated by CAAS, InfoTalk won the prestigious National Infocomm Award of Singapore earlier this year. CAAS also won the "Best Airport in Asia" in a reader survey conducted by the regional cargo publication, "Cargonews Asia", in March this year.
When looking for necessary flight information, travelers can say the destination or origin to retrieve the flight arrival and departure schedule and information respectively. For example, a caller can simply say "Hong Kong" to obtain the departure information of the flights to Hong Kong, or simply SQ868 if the caller knows the flight number.
"We are glad to add CAAS into our customer base," said Dr. Alex Leung, CEO of InfoTalk. "Simultaneous and instant response to a great number of callers is crucial in the transportation industry. This is why CAAS has chosen InfoTalk to provide this cutting-edge technology to better serve their customers."