AVST Unveils Product Line for SMBs

Applied Voice & Speech Technologies Wednesday rolled out AVST CX-S (CX-S), a new product line that delivers highly interoperable enterprise-class unified communications (UC) solutions for small-to-midsized businesses.

SMBs looking to maximize user and business productivity can now affordably acquire an all-in-one UC solution that includes AVST Mobile for iPhone and Android speech-enabled automated attendant and personal assistant, unified messaging, single number reach, and voice mail on an interoperable UC platform.

CX-S is available in four configurations: 50 users, 100 users, 150 users, and 200 users, all of which come standard with a three-year software and hardware warranty. Reflecting AVST's focus on interoperability, CX-S ships standard with the following IP integrations: Alcatel SIP, Avaya IP Office SIP, Avaya Communications Manager SIP, Cisco Unified Communication Manager SCCP, Intelligent Gateway for Microsoft OCS/Lync SIP, ShoreTel ShoreGear SIP, and Dialogic Media Gateway. In addition, CX-S integrates with all of the leading premise-based and cloud e-mail solutions, including Microsoft Exchange and Office 365 and Google Gmail.

AVST's UC-Mobile solution for iPhone and Android includes:

• speech-enabled and DTMF automated attendant;
• speech-enabled personal assistant;
• unified messaging: server-based, client-based, secure and simplified;
• single number reach;
• mobile number protection;
• voice mail;
• pre-installed CX-S software on a Dell server; and
  
• a three-year software and hardware warranty.

"AVST's introduction of CX-S represents a huge paradigm shift for the company, providing the SMB market with access to enterprise-class UC features at an affordable price," Hardy Myers, AVST's president and CEO, said in a statement. "We have leveraged our extensive experience delivering best-of-breed UC solutions to enterprise customers worldwide to create CX-S, which is an easy-to-deploy and maintain UC solution designed specifically for the SMB market."

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