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Market Spotlights

Market Spotlight: Hotels Offer a Room for Voice Assistants

As travel slowly starts to return following COVID-19 lockdowns, hotels today need to place a strong emphasis on safety and comfort. For many, speech-enabled in-room virtual assistants are the answer.

Market Spotlight: Retail Eyes a Sharp Increase in Voice-Assisted Shopping

While voice technology has been around for a while, its use as a consumer shopping aide really only emerged just a few short years ago, starting when Amazon unleashed its first Echo device on the world.

Voice Provides a More Immersive Gaming Experience

As natural language has crept into the gaming world, gamers today can use voice as a controller, interact with characters during game play, communicate with other players in multiplayer and role-playing games, and so much more.

Market Spotlight: Nonprofits Use Speech to Their Benefit

With limited budgets and resources, many nonprofits find it difficult to adopt new technologies as quickly as for-profit entities. But that disadvantage is lessening, thanks to more affordable and accessible speech products.

Market Spotlight on Financial Services: Customers Talk Up Voice Banking’s Benefits

Voice-activated banking was first made available to consumers in 2014 when ING introduced a voice interface named Inge for its mobile banking app. Since then, consumers have been forcing a technology revolution that financial institutions have not been able to hold back—or only do so at their own peril.

Market Spotlight: Voice Dominates the Future of Consumer Electronics

As time goes on, many experts predict that consumer electronics will no longer even need screens, instead allowing consumers to use nothing more than their voices to activate and control them

Market Spotlight on Retail: Voice Is Revitalizing the Shopping Experience

From online shoppers to warehouse employees, from retail associates to marketers, nearly every facet of the retail industry is being transformed by the voice revolution. In fact, it may just be the use of voice and other technologies that are keeping retail environments relevant.

Market Spotlight on Automotive: IVAs Are Popular in New Cars, but Concerns, Limits Remain

While supercars like Kit from Knight Rider are still the stuff of TV fantasy, today's automobiles are becoming smarter and smarter, and speech technologies are at the heart of this transformation.

Market Spotlight: Security

Voice biometrics is vital, and it's only the beginning. AI and speech technologies are helping drive new levels of security and pioneering new ways to keep the public safe.

Market Spotlight: Marketing

IVAs and Chatbots Are Changing How Marketers Reach Customers

Market Spotlight: Toys/Robotics

Robot creators are limited only by their imaginations

Market Spotlight: Education

Speech technologies are transforming classrooms.

Market Spotlight: Travel and Hospitality

Transforming the travel experience through voice

Market Spotlight: Government

In all of these sectors of government, the technology gap is massive, largely because of a lack of funding, knowledge, or a desire for change.

Market Spotlight—Healthcare: Speech Aids in Patient Care

As speech technology gets more pervasive, expectations are high that it will go beyond dictation to contribute even further to improved health care

Market Spotlight—Consumer Electronics: Apple Brings Siri Home

Apple gave its biggest fans the first glimpse of its HomePod system

Market Spotlight: Opportunities Abound for Speech in Factories

While the trend of U.S. manufacturing in the past half-century has not been encouraging, the sector is now experiencing a bump. This signals an opportunity for vendors supplying speech technology to the manufacturing industry.

Market Spotlight: Advertising Has More Draw When Speech Is Included

Voice technologies are hard at work ensuring advertisers that their messages are getting out

Market Spotlight: Speech Technology Eases the Pain of Electronic Healthcare Records

Healthcare organizations today are being pulled in many directions as they try to provide higher quality care while at the same time reducing costs and maintaining regulatory compliance.

Market Spotlight: Voice Functionality to Grow 80 Percent in Five Years