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Forward Thinking

The Prompt Box: From Humble Beginnings to AI Portal

The evolution of the prompt box, from plain text input to sophisticated natural language understanding, has transformed user interaction.

ChatGPT: A Generative AI Revolution

The AI landscape was altered forever, and OpenAI led the charge.

Shopping Made Easy: Features of a Modern Conversational Assistant

An imaginary interaction shows the possibilities. Plus, speech technologies deserve their own Nobels.

Searchable CAs Will Make Conservational AI More Convenient

As conversational assistants proliferate, they'll become harder to discover.

From Labyrinth to Lifeline: How Mobile Apps Are Revolutionizing Government Services

Apps are fundamentally changing the way people access services like license renewals and tax filing, and speech technologies are playing a central role.

Post-Retirement, Speech Tech Projects Await

What will I do if I stop working? What won't I do

Pitfalls Facing Conversational Assistants: Hallucinations and Deepfakes

Bad data (and actors) can have consequences.

Generative AI Is the Swiss Army Knife for Today’s Conversational Assistants

Helpful assistants can become even more so thanks to genAI.

Large Language Models Will Transform Conversational Assistants

Thanks to generative AI, conversational assistants will become everyday helpers.

Conversational Assistants and Privacy

Guiding principles (and potential issues) for our AI-powered future.

Conversational Assistants’ Next Step: Communities

As the apps become more ubiquitous, they'll need to interact.

It’s Time to Cross Speech Tech’s Annoying Valley

Face it: IVR systems are almost all annoying.

When Conversational Assistants Meet: Delegating, Mediating, and Channeling

How can voice assistants be made to cooperate with each other?

Attack of the Smart Bots

AI-powered bots paired with TTS could be used for nefarious purposes.

Reality Isn’t Sci-Fi—It’s More Startling

Speech tech, like all tech, keeps getting more mind-blowing.

Conversational Agents Move Toward Interoperability

On the path from garden walls to interoperable open agents.

Move over GUI, Hello SVUI

Your Voice Tells All

Speech app developers are finding ways to interpret your feelings and conditions.

An Open Letter to Voice Agent Platform Developers

You're at the vanguard of a burgeoning movement.

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific