Mobile Apps Need Better Speech Interfaces

Now is the time to consider how your company could implement or upgrade its voice assistant mobile app interfaces.

From Labyrinth to Lifeline: How Mobile Apps Are Revolutionizing Government Services

Apps are fundamentally changing the way people access services like license renewals and tax filing, and speech technologies are playing a central role.

Generative AI’s 6 Paradoxes for Customer Service

The tensions and undercurrents in the wake of genAI should be better understood.

New Trends in Speech Technology: A Report from the Cutting Edge

Here's the research on which dramatic new capabilities are based.

Speech Technology Is Primed for a Big Leap Forward

Personal assistants? Try personalized assistants.

Medical Diagnosis Applications Are the Frontier of Speech Tech

AI-based voice apps can help in the early diagnosis of disorders such as Parkinson's and Alzheimer's.

Post-Retirement, Speech Tech Projects Await

What will I do if I stop working? What won't I do

Case Studies Provide Answers to Real-World Problems

Here's how some of your peers have solved problems similar to yours.

The Voice Fraud Threat Is Real

"Everyone needs to be concerned about the technology being used for nefarious purposes."

ChatGPT Solves Some Translation Conundrums

Outstanding automatic translation at everyone's fingertips is getting closer.

Standards for Evaluating Generative AI

Assessing the output of genAI systems is easier said than done.

Are the Brakes About to Be Applied to Speech-Enabled AI?

AI in the contact center has proved useful, but privacy issues loom.

Audiovisual Speech Recognition Takes ASR to the Next Level

Humans rely on audio and visual cues to comprehend speech, and ASR should do the same.

Generative AI Is the Swiss Army Knife for Today’s Conversational Assistants

Helpful assistants can become even more so thanks to genAI.

A Perfect Storm of Speech Technologies

Now's the time to consider what new applications might be possible.

Generative AI and Speech Technology: Proceed with Caution

With great power comes great responsibility.

Automatic Dialogue Replacement Will Translate to Big Profits

Voice-to-voice translation is one of the most potentially lucrative uses for voice cloning technology.

Interoperability Benefits Everyone, So Everyone Should Get Behind It

While the need to improve interoperability is clear, a lot of work must be done to forge a comprehensive set of standards.

Speech System Designers Need to Hold Procedural Memory in Mind

Don't assume all users will be able to follow design updates.

Conversational Assistants and Privacy

Guiding principles (and potential issues) for our AI-powered future.