The 2016 State of the Speech Technology Industry

As intelligent virtual assistants, mobile and Internet-connected devices, unified omnichannel environments, and cloud-based solutions evolve, so have speech technologies. And with the Internet of Things becoming an ever-growing presence in our lives, speech technology as well is going mainstream, most popularly in the form of intelligent virtual assistants like Siri or Cortana but also in less celebrated ways, such as the increased emphasis on voice biometrics for security, or the use of speech analytics to improve the experience of customers.

Our second annual State of the Speech Technology Industry issue offers the latest developments and trends in six important industry sectors: intelligent virtual assistants (IVAs), assistive technology, speech analytics, interactive voice response (IVR), contact center outsourcing, and speech engine. Read on for a comprehensive look at the industry as we assess where we are, and where we're headed.

Click here for Intelligent Virtual Assistants.

Click here for Assistive Technology.

Click here for Speech Analytics.

Click here for Interactive Voice Response.

Click here for Contact Center Outsourcing.

Click here for Speech Engine.