2024 Vertical Market Case Studies: A Speech Technology Special Report

Thanks to artificial intelligence and related developments, massive innovation has taken place in speech technology in recent years. But simply describing these breakthroughs—advanced speech analytics, lightning quick speech-to-text, intelligent virtual assistants—can start to feel theoretical. Nothing showcases the value of speech technology like its real-world application in a variety of industries, which is where our Vertical Market Case Studies report comes in. Whether it’s a law firm transforming its billing and documentation processes, a hotel and casino chain using speech tech to solve its staffing challenges, or a global manufacturing firm improving distribution accuracy with voice-based warehouse picking technology, our report demonstrates how speech tech is making a difference where it matters most: a company’s bottom line.

Speech Technology in Legal Services: Voice Documentation Powers Lynch & Lynch’s Growth

Speech Technology in Financial Services: Verint Speech Analytics Saves Money for Premier Bankcard

Speech Technology in Healthcare: WellSpan Health Delivers Exceptional Provider and Patient Experience with Nuance DAX Copilot

Speech Technology in Hospitality: Golden Nugget Is Handling Customer Calls with PolyAI Virtual Assistants

Speech Technology in Warehousing/Distribution: Voice Brings Accuracy and Speed to Henry Schein’s Operations

Speech Technology in Waste Management: Republic Services Hauls in Employee Improvements with Speech Analytics

Speech Technology in Entertainment: TrueFan Is a True Fan of Resemble AI’s TTS