A VoIP Softphone
>>>>> Business Problem: You have Voice over Internet Protocol (VoIP) installed on your computer, laptop, or PDA, but you’re having difficulty managing your communications.
>>>>> Technology Solution: A VoIP Softphone
Product: Express Talk Business Edition
Delivery Method: Software for download at $29.99.
Functionality: NCH Software’s Express Talk Business Edition allows users to make voice and video calls between computers and place callers on hold (with on-hold music included). It supports caller ID display and logging, includes a phone book with quick-dial configuration, and integrates with Microsoft Address Book. Other features include data compression, echo cancellation, noise reduction, conference calling for up to six people, call transfer, call recording, do not disturb, and a push-to-talk intercom. It can be used with USB phones, headsets, microphones, and speakers, or with either a Webcam or USB video phone for video calls.
Business Benefits: Users can configure up to six lines and use one license for both their desktop computers and PDAs. Express Talk can be integrated with any other applications in the NCH Software Telephony Suite to create a customized business solution with added functionality.
Product: EyeP Communicator 7 for Windows Mobile
Delivery Method: Free software that can be downloaded via the Internet, provisioned over the air, or preinstalled on a mobile device.
Functionality: EyeP Media’s eyeP Communicator 7 allows users to make calls or set up conference calls by selecting contacts from their Microsoft Outlook or local address books. Features include acoustic echo cancellation, automatic gain control, speech enhancement, improved call setup speed, increased battery life, local and network provisioning, and improved dual-mode management. It is based on XML technology.
Business Benefits: EyeP Communicator 7 uses the address books, dial pads, and call history interfaces already provided with the users’ pocket PCs or smartphones, so there is no other interface to learn. It has a low footprint as well as low memory and CPU usage.
Product: CounterPath Bria 3
Delivery Method: Software for download at $49.95.
Functionality: CounterPath’s Bria 3 lets users make and record voice, video, and conference calls, employ a do-not-disturb function and other availability status reports for voice and video calls and instant messaging, see incoming call alerts, and manage, sort, and filter up to 3,000 contacts. Other features include instant messaging, presence, auto answer, echo and noise cancellation, automatic gain control, speakerphone, text messaging support, user-configurable favorites lists, and keyboard shortcuts. Bria is available for Windows, Mac, and Linux operating systems and comes in 10 languages: English, French, Spanish, Portuguese, Italian, Chinese, Dutch, Japanese, German,
and Russian.
Business Benefits: Built on SIP and open standards, Bria is interoperable with most devices and platforms. It includes features specifically designed for business users and can be deployed within an enterprise environment by manual configuration via the softphone graphical user interface or by using a provisioning server.