Avatars Meet the Challenge

A SpeechTEK Europe session showed the appeal of the technology.

Caroline LeathemNava ShakedSusan Hura // 01 Nov 2010

Ready for the New Telemarketing Rules?

Ifbyphone is deploying enhanced tools to make it easier for companies to comply with the new Federal Trade Commission Telemarketing Sales Rule.

Adam Boretz // 24 Nov 2008

Speech Industry News

• NTT Communications Launches COTOHA
• Intuition Robotics Launches ElliQ in Beta Program
• Pegatron Adopts XMOS's Voice Technology
• IVAs to Be a $17.7 Billion Business by 2023

Speech Industry Q & A

• A Q&A with Verint CEO Dan Bodner
• A Q&A with Barry Cooper, NICE's CX Division Head
• Q&A with Uma Challa, senior director in the Gartner Customer Service & Support practice
• Q&A: Nigel Cannings, founder and chief technology officer of Intelligent Voice