News Feature

Nuance Releases Version 11 of Dragon NaturallySpeaking The company says this version will be faster and easier to use. News Feature, Posted 29 Jul 2010

Wireless Bluetooth Headset Comes with New Speech Technologies Voice control and text-to-speech will be among the capabilities on BlueAnt's new Q2 headset. News Feature, Posted 28 Jul 2010

U.S. Rep. Giffords Adds Speech Technology to Her Web Site Audio Eye makes congresswoman's official Web site accessible to the disabled via TTS and video captioning. News Feature, Posted 27 Jul 2010

West Interactive Acquires TuVox The deal increases West's speech applications and professional services expertise. News Feature, Posted 22 Jul 2010

Avaya Launches Next-Generation Customer Service and Collaboration Applications Avaya Aura Communications Platform powers new applications and redefines the economics of real-time businesses communications and collaboration. News Feature, Posted 20 Jul 2010

West Interactive Partners with MarketTools to Improve Contact Center Results The companies will focus on West's Insight Customer Intelligence solution. News Feature, Posted 14 Jul 2010

Don Johnston Releases Read:OutLoud University Edition Post-secondary students and veterans with disabilities can read the latest e-books and textbooks, access the Internet, and use helpful study tools. News Feature, Posted 13 Jul 2010

Webmedx Allows Doctors to Dictate Reports The platform also allows the user to capture information News Feature, Posted 12 Jul 2010

Ford Adds Features to SYNC in Hopes of Improving Driver Safety Nuance speech technologies allow users to use voice commands, hear email and text messages. News Feature, Posted 08 Jul 2010

Speech Tech Names Its Annual Industry Awards Winners Leading vendors, user companies, and visionaries are honored in fourth-annual awards issue. News Feature, Posted 06 Jul 2010

Future Apps Provides an Update for iSpeak Translator App The update will allow users to translate three new languages. News Feature, Posted 01 Jul 2010

West Chooses Anakam to Improve Security The deployment will allow for a third level of authentication in the West at Home Service. News Feature, Posted 30 Jun 2010

HP and Avaya Collaborate to Advance UC Solutions The two firms bring solutions together in one suite for enterprise customers. News Feature, Posted 29 Jun 2010

Qwest Partners with Angel.com to Provide Cloud-Based IVR Services IQ OnDemand application also interfaces with CRM systems. News Feature, Posted 28 Jun 2010

Google Voice Is Now Available to All After a year of use by invitation only, Google finally makes its communications platform open to the general public. News Feature, Posted 24 Jun 2010

Metaswitch Enhances Unified Messaging Portfolio with Voicemail-to-Text New partnership with Nuance enables a fully integrated, multiscreen, multilingual voicemail experience. News Feature, Posted 22 Jun 2010

BBN Works to Improve Rapid Foreign Language Processing The company hopes to achieve 90 percent accuracy or better News Feature, Posted 21 Jun 2010

Nuance Will Now Provide Mobile Care for Android OS Services can be accessed without calling a call center agent. News Feature, Posted 17 Jun 2010

Capture Voicemail Information Even Working from Home eVoice app for Android enables call forwarding as well as speech-to-text transcription of voicemail. News Feature, Posted 16 Jun 2010

Ovum: Investment in Speech Analytics in Call Centers Set to Double Global call center spending on speech analytics is set to grow from around $95 million in 2009 to $180 million by 2014. News Feature, Posted 15 Jun 2010

ATX Study Finds Interest in Auto Messages for Drivers The study finds that drivers are most interested in vehicle-relevant information. News Feature, Posted 14 Jun 2010

NICE Acquires Eglue By combining services, both companies expect to optimize customer service. News Feature, Posted 10 Jun 2010

Nuance Joins Global ng Connect Program The organization hopes to collaborate, improving connected car voice technology. News Feature, Posted 09 Jun 2010

SpeechTEK Europe Keynoter Sees Changes Ahead Many new technologies will be available in two to five years, he predicts. News Feature, Posted 07 Jun 2010

E-Book Reader Is Available on iPad from Acapela Voices The new application provides hands-free reading of 30,000 titles. News Feature, Posted 07 Jun 2010

Nuance Introduces a Dragon Program Just for Designers The software is compatible with many Windows-based graphic design applications. News Feature, Posted 02 Jun 2010

Blackboard Services Help Communities Prepare for Hurricane Season With an above-average number of storms predicted, communities are adopting mass notification systems to alert residents. News Feature, Posted 01 Jun 2010

Artingence Uses Voxeo's Platform to Improve IVR The virtual agent provider hopes to reduce costs and management overhead by partnering with Voxeo. News Feature, Posted 28 May 2010

Ford Adds Services to SYNC System Stock quotes, horoscopes and more added to Ford SYNC cloud-based services at no extra cost. News Feature, Posted 27 May 2010

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