Fall 2013
Magazine Features
The 2013 Market Leaders
The Editors of Speech Technology //
12 Aug 2013
The 2013 Implementation Awards
The Editors of Speech Technology //
12 Aug 2013
The 2013 Speech Luminaries
The Editors of Speech Technology //
12 Aug 2013
The 2013 Star Performers
The Editors of Speech Technology //
12 Aug 2013
COLUMNS:
Editor's Letter
Are Speech-Enabled In-Car Systems Really Safe?
David Myron //
12 Aug 2013
The Business Case
For Speech Analytics, the Best Is Yet to Come
Donna Fluss //
12 Aug 2013
A top-10 list for this transformational solution.
Forward Thinking
A Cautionary Tale of Technology Patents
Moshe Yudkowsky //
12 Aug 2013
An argument against innovation.
Inside Outsourcing
Self-Service Can't Deliver by Itself
Kevin Brown //
12 Aug 2013
Consider the total caller experience.
Interact
The Perils of PIN Proliferation
Susan Hura //
12 Aug 2013
Why is secure identification so difficult?
A View from AVIOS
The Role of Speech Analytics in VUI
Nava Shaked //
12 Aug 2013
Uncovering customer needs adds value to interactions.
Voice Value
How Much Protection Does Software Really Need?
Robin Springer //
12 Aug 2013
The unique nature of software patents makes the question a complicated one.
FYI
Aspect Acquires Voxeo
Michele Masterson //
12 Aug 2013
In-Car Speech Systems Hit Roadblocks
Michele Masterson //
12 Aug 2013
Overheard Underheard
Leonard Klie //
12 Aug 2013
Speech Answers Compliance and Cost Concerns
Leonard Klie //
12 Aug 2013
Unified Communications Market to Nearly Triple by 2018
Leonard Klie //
12 Aug 2013