The role of speech technologies in a world of AI agents.
The technology is seeing much-needed improvements across the board.
We've not yet seen the tipping point for customers when it comes to AI in the contact center.
These solutions are getting better just as self-service becomes a top priority.
Time and cost savings add up.
SoundHound's technology reduces call volume and supports 100,000 calls for Apivia Courtage.
Southwest Recovery automated inbound consumer calls with Skit.ai's voice AI solution.
As travel slowly starts to return following COVID-19 lockdowns, hotels today need to place a strong emphasis on safety and comfort. For many, speech-enabled in-room virtual assistants are the answer.