Broadview Networks Deploys IP Messaging Technology

RYE BROOK, N.Y. -- Broadview Networks, a leading provider of integrated business communications and managed security services in the Northeast and Mid-Atlantic regions, has launched services using a state-of-the-art NowMessage Unified Messaging platform from Boston-based Common Voices. Branded as Broadspeed Message, the services running on NowMessage will enable Broadview’s business customers to improve productivity with advanced features including voicemail, unified messaging, and text-to-speech (TTS) services.
To rapidly deliver the new capabilities of Broadspeed Message to its customers, Broadview has ported its current Broadspeed OfficeSuite hosted VoIP customers to the new platform. The migration took advantage of Common Voices’ patented NowThere technology, which provides a seamless process where greetings and voice messages from Broadview’s existing system were transferred to the new IP platform.
“We selected Common Voices because of its proven integration with our existing and planned network elements, and its advanced messaging capabilities,” said Kenneth Shulman, chief technology officer and chief information officer of Broadview Networks. “The NowMessage design allows us to share our existing scalable, redundant and secure email servers and message storage technology, truly integrating our voice and email messaging services into common mailboxes. In addition, Common Voices’ open architecture supports the automation of service provisioning and management, which enables a core differentiator at Broadview Networks: providing our customers with rapid service implementation and changes.”
Broadspeed Message is a part of Broadview’s suite of bundled voice, data, hardware, and managed network solutions, designed to empower small and mid-sized businesses with the right solution, at the right price.
“We are pleased to play a role in Broadview’s rapidly expanding network,” said Todd Hasselbeck, president and CEO of Common Voices. “NowMessage is an ideal fit for Broadview’s IP-based network, as it supports all of their customer requirements; from basic business lines to hosted-IP telephony on a single, High Availability platform. Our patented migration technology ensures a positive transition experience for Broadview’s business customers. Subscribers will retain both new and saved messages and any specialized mailbox greetings, making the migration painless by eliminating the need to transition or recreate critical information currently in their mailboxes.”